Loyalty Program

Read articles about loyalty program and learn how to grow your business with Joy's loyalty program.

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10 Best Rental Car Rewards Programs for Business Owners (2026 Guide)
Loyalty ProgramIndustry Spotlight

10 Best Rental Car Rewards Programs for Business Owners (2026 Guide)

Your sales team rented 47 cars last quarter. How many of those earned a free rental day? Most business owners don't track this and it's costing them.

Healthcare Loyalty Programs: 8 Examples That Improve Patient Retention
Loyalty ProgramIndustry Spotlight

Healthcare Loyalty Programs: 8 Examples That Improve Patient Retention

Physicians lose roughly 50% of their patient database over five years. Other industries solved this with loyalty programs. Healthcare is only now catching up.

Mall Loyalty Program: 7 Best Examples + How to Build Your Own
Loyalty ProgramIndustry Spotlight

Mall Loyalty Program: 7 Best Examples + How to Build Your Own

How 7 malls from Dubai to Hong Kong to Europe built loyalty programs that work. Plus a 6-step playbook for operators.

Rent Rewards Programs: The Best Loyalty Programs for the Rental Industry
Loyalty ProgramIndustry Spotlight

Rent Rewards Programs: The Best Loyalty Programs for the Rental Industry

Rent rewards programs can cut turnover and boost NOI, but not every program fits every property.

Pharmacy Loyalty Programs: 4 Real Examples + How to Build One
Loyalty ProgramIndustry Spotlight

Pharmacy Loyalty Programs: 4 Real Examples + How to Build One

How CVS, Walgreens, Boots, and Rite Aid built pharmacy loyalty programs that work, plus a 7-step playbook for your own.

Pub Loyalty Scheme: How to Build One That Drives Repeat Visits
Loyalty ProgramLoyalty StrategyShopify

Pub Loyalty Scheme: How to Build One That Drives Repeat Visits

A pub loyalty scheme turns walk-in traffic into repeat revenue. Here's how to pick the right model—stamps, points, or tiers—stay compliant with UK alcohol and GDPR rules, and launch in 4 weeks.

Joy AI Agents — the loyalty AI that actually acts
Product UpdatesLoyalty Program

Joy AI Agents — the loyalty AI that actually acts

Joy's old AI answered basic questions and often got them wrong. Joy AI Agents is a complete rebuild — automated onboarding, form prefill, canvas planning, program health audit, and persistent memory across sessions.

Best Telecommunication Loyalty Programs: 7 Real Examples and What Makes Them Work
Loyalty ProgramIndustry Spotlight

Best Telecommunication Loyalty Programs: 7 Real Examples and What Makes Them Work

Telecom churn rates run between 20% and 50% annually. The carriers fighting back use loyalty programs that go beyond generic point systems.

Best Airline Loyalty Program: How Top Programs Drive Revenue, Retention, and Growth
Loyalty ProgramIndustry Spotlight

Best Airline Loyalty Program: How Top Programs Drive Revenue, Retention, and Growth

Strip out loyalty revenue, and not a single major US airline turned a profit from flying alone in 2024. The flights are the loss leader. The loyalty program is the profit center.